# SE6023 — Conflict Management and Dispute Resolution Presents conflict and conflict resolution as natural and healthy in organizational leadership roles. Learners examine origins of conflict and its effects on individuals, groups, and organizations. Covers models of conflict resolution, mediation, alternative dispute resolution, problem solving, and group facilitation. Focuses on prevention by design and establishing a culture of collaboration. | | | |---|---| | Code | SE6023 | | Hours | 42 | --- Source: [https://www.northerncollege.ca/course/se6023-conflict-management-and-dispute-resolution/](https://www.northerncollege.ca/course/se6023-conflict-management-and-dispute-resolution/)