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PROGRAM INFORMATION

The one-year Office Administration - General certificate will prepare you to claim your place as a confident and valued member of any organization.

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Referenced from: Program Outlines Archive

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PROGRAM INFORMATION

Academic Year:

2026-2027

Credential :

Ontario College Certificate

Program Delivery :

Full-Time

Duration :

1 Year

Length :

2 Semesters

Program Code(s) :

B011 - Timmins Campus (PC)

B025 - Haileybury Campus (HL)

B027 - Kirkland Lake Campus (KL)

B034 - Moosonee Campus (JB)

B249 - Distance (CK)

DESCRIPTION

The one-year Office Administration - General certificate will prepare you to claim your place as a confident and valued member of any organization.

The program provides you with an understanding of the relationship between finance, human resources, marketing and operations departments, as well as what it takes to maintain an organization’s competitive edge. You’ll also cover the basics of accounting and business math, improve your verbal and written communications, and master keyboarding and essential software skills.

The program features a host of hands-on learning, including practical simulations and a work placement to put theory into practice. From problem-solving and planning meetings to managing appointments and arranging travel, the entire office will rely on you to keep things running smoothly.

CAREER OPPORTUNITIES

Graduates of the Office Administration Program - General (one year certificate) may choose to continue their studies for another year to receive a diploma in the Office Administration Executive Program. Graduates who enter the workforce will find opportunities in the following: healthcare, legal, government, industrial, commercial and financial as:

  • Entry-level administrative assistant
  • Customer service representative
  • Office administrator
  • Receptionist
  • Employed in various workplaces in the private and public sectors

VOCATIONAL LEARNING OUTCOMES

  1. Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
  2. Schedule and coordinate tasks, within specific deadlines and according to set priorities.
  3. Receive, process and distribute communications in the workplace to assist the flow of information.
  4. Operate and provide support related to the use of office equipment and technologies.

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Office Administration - General

Program Outline 2026-2027

Office Administration - General

Program Outline 2026-2027

  1. Locate, file and retrieve documents and records from a variety of electronic and paper sources to support daily office operations.
  2. Record basic financial information using established document formats, procedures and accounting software.
  3. Produce routine business documents using available technologies and established standards and formats.
  4. Use interpersonal and client service skills to respond to diversity and to support the vision and mission of the organization.
  5. Compile resources as well as services to prepare summary reports.
  6. Select and use information technologies to support communication with internal and external stakeholders.
  7. Assist in the organization and coordination of meetings and travel arrangements.

PROGRAM COURSES

The following reflects the planned course sequence for full-time offerings of the program. Programs at Northern College are delivered using a variety of instruction modes. Courses may be offered in the classroom or lab, entirely online, or in a hybrid mode which combines classroom sessions with virtual learning activities.

| Semester 1 | Semester 1 | Hours | |

Source: https://www.northerncollege.ca/uploads/Office-Administration-General-2026.pdf