# Technology & IT Support

IT support resources for Northern College students covering campus wifi (NC Skynet), Blackboard LMS access, student email, device/laptop requirements under the mandatory BYOD policy, and software installation guides for tools like Microsoft Office 365, AutoCAD, and Bentley. Support available Mon–Fri 8am–4pm with extended hours via email or phone.

## Links

- [mailto:StudentITHelp@northern.on.ca](mailto:StudentITHelp@northern.on.ca)
- [https://blackboard.northerncollege.ca/ultra](https://blackboard.northerncollege.ca/ultra)
- [https://www.northerncollege.ca/students/technology/guide-to-blackboard-ultra/](https://www.northerncollege.ca/students/technology/guide-to-blackboard-ultra/)
- [https://www.northerncollege.ca/registrar/](https://www.northerncollege.ca/registrar/)
- [https://www.northerncollege.ca/students/services/](https://www.northerncollege.ca/students/services/)
- [https://www.northerncollege.ca/pathways/](https://www.northerncollege.ca/pathways/)
- [https://www.northerncollege.ca/students/services/transcripts-diplomas/](https://www.northerncollege.ca/students/services/transcripts-diplomas/)
- [https://www.northerncollege.ca/admissions/financial-assistance/](https://www.northerncollege.ca/admissions/financial-assistance/)
- [https://www.northerncollege.ca/employment-options/](https://www.northerncollege.ca/employment-options/)
- [https://www.northerncollege.ca/students/services/technology/](https://www.northerncollege.ca/students/services/technology/)

## Contacts

- StudentITHelp@northern.on.ca
- 1-866-999-0799

## Documents

- [Unable to log into Blackboard?](/documents/it-guide-to-blackboard-login-pdf) — PDF · 496 KB
- [BACKGROUND](/documents/it-2-student-bring-your-own-device-byod-policy-pdf) — PDF · 661 KB
- [INFORMATION TECHNOLOGY PROCEDURE # IT-2 PR-1](/documents/it-2-pr-1-student-bring-your-own-device-byod-procedure-pdf) — PDF · 47 KB
- [PURPOSE](/documents/it-3-information-technology-and-network-terms-of-use-policy-pdf) — PDF · 138 KB
- [INFORMATION TECHNOLOGY PROCEDURE # IT-3 PR-1](/documents/it-3-pr-1-information-technology-and-network-terms-of-use-procedure-pdf) — PDF · 111 KB
- [One Minute Guides - Adding Printers](/documents/it-guide-to-adding-printers-on-windows-pdf) — PDF · 73 KB
- [One Minute Guides - Add a College Printer on a Mac](/documents/it-guide-adding-printers-on-a-mac-pdf) — PDF · 130 KB
- [One Minute Guides - Accessing Student Email](/documents/it-guide-to-accessing-student-email-pdf) — PDF · 63 KB
- [One Minute Guides - Blackboard Student Layout](/documents/it-guide-to-using-blackboard-pdf) — PDF · 176 KB
- [One Minute Guides - Download Office 365 - It's Free!](/documents/it-guide-to-installing-microsoft-office-365-pdf) — PDF · 132 KB
- [One Minute Guides - Bentley Software Download](/documents/it-guide-to-installing-bentley-pdf) — PDF · 1255 KB
- [IT Guide to Installing WoodWorks](/documents/it-guide-to-installing-woodworks-pdf) — PDF · 225 KB
- [HOW TO FIND OUT WHICH COMPUTER ARCHITECTURE YOU HAVE](/documents/it-guide-to-installing-safi-pdf) — PDF · 697 KB
- [IT Guide to Installing Resdondus LockDown Browser](/documents/it-guide-to-installing-resdondus-lockdown-browser-pdf) — PDF · 163 KB
- [Connecting to NC Skynet on an Android Phone](/documents/it-guide-to-connecting-to-nc-skynet-wifi-on-android-pdf) — PDF · 138 KB
- [Connecting to NC Skynet on a Mac](/documents/it-guide-to-connection-to-nc-skynet-wifi-on-mac-pdf) — PDF · 275 KB
- [Connecting to NC Skynet on Windows 10](/documents/it-guide-to-connecting-to-nc-skynet-wifi-on-windows-10-pdf) — PDF · 136 KB
- [Connecting to NC Skynet on Windows 11](/documents/it-guide-to-connecting-to-nc-skynet-wifi-on-windows-11-pdf) — PDF · 172 KB

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<small>Source: [https://www.northerncollege.ca/students/technology/](https://www.northerncollege.ca/students/technology/)</small>