Communication Management

Certificate · 1 Day

Gain the skills needed to handle all types of communication situations with an open, adaptable, genuine, and self-confident approach. Build collaborative relationships based on trust and respect. Topics include the fundamental components of communication (verbal, non-verbal, para-verbal), strategies to avoid communication breakdown, active listening, interpreting non-verbal cues, managing filters and assumptions, and resolving emotionally charged communication. Offered through Training & Workforce Development for individuals and groups.

Credential	Certificate
Length	1 Day
Campuses	Timmins, Distance
Delivery	In-person, Online

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Source: https://www.northerncollege.ca/program/communication-management/