# Communication Management **Certificate** ยท 1 Day Gain the skills needed to handle all types of communication situations with an open, adaptable, genuine, and self-confident approach. Build collaborative relationships based on trust and respect. Topics include the fundamental components of communication (verbal, non-verbal, para-verbal), strategies to avoid communication breakdown, active listening, interpreting non-verbal cues, managing filters and assumptions, and resolving emotionally charged communication. Offered through Training & Workforce Development for individuals and groups. | | | |---|---| | Credential | Certificate | | Length | 1 Day | | Campuses | Timmins, Distance | | Delivery | In-person, Online | --- Source: [https://www.northerncollege.ca/program/communication-management/](https://www.northerncollege.ca/program/communication-management/)